
25
T12
COMPUTERS, PRINTERS MAINTENANCE & WARRANTY
The network system operates stably on the infrastructure of existing customers.
* Maintenance 1 time / month according to the job content and the number of machines under the contract
* Computer problem is handled quickly, take place within 2 hours.
* Leased machine for replacement, ensure uninterrupted work.
* Quickly troubleshoot online problems.
* Guidance for troubleshooting through the phone.
* Recover lost data.
* Consulting equipment in the IT field when customers demand.
* Advice to prevent some common errors.
Content of maintenance:
Server maintenance:
- Backup data periodically.
- Backup mail system.
- Monitoring the system, timely handling situations affecting the system.
- Building a warning system, monitoring data in and out of computers.
- Assign access rights of workstations.
- Maintenance of mail system continuously.
- Install virus prevention system.
- Block, filter software, websites on demand.
- Handling hardware and software errors during use.
- Diagnose possible problems.
Workstation maintenance:
- Optimize the operating speed of the computer. Eliminate unused processes and junk files.
- Update virus programs, scan for viruses periodically.
- Handling hardware and software errors during use.
- Clean the inside of the computer.
- Backup periodically data mail, files in the machine.
- Diagnose possible problems.